A day or a day after you sign your agreement, you should receive a code from us in the mail. Reconnect and enter the code. This frees up your credit funds from the account you selected during the application. You must pay the amount financed, plus the daily interest charge. These amounts are detailed in the Payments section of your financial agreement. If your financial situation changes in a way that affects your monthly repayment capacity, it is extremely important that you contact us immediately. If we are informed of your circumstances as soon as possible, we will probably help you find a solution. In all these cases, please contact our arrears department on 0800 085 1759. To ensure that your payment is allocated to the correct agreement, please provide your contract number as a reference for online payments. Please note that we can only make debit payments online or by credit card from a card registered with the policyholder. Interest payments are the cost of borrowing.

Personal loans have a simple fixed interest rate on the amount of the loan capital. To calculate how much interest you will pay over time, multiply your credit capital by your annual interest rate and by the number of years it will take to repay the loan. You pay interest as part of your monthly payment. Use our monthly payment calculator to determine the amount of interest you will pay based on the interest rate and terms of your loan. No, this is only possible in exceptional circumstances. Talk to a member of our customer service team if you would like to discuss this further. Please note that contractual transfers are subject to an account management fee. Please note that we may discuss your agreement with a designated third party, but only you, as the contract holder, are able to make changes to the agreement. You can also request a voluntary termination of your contract in writing. Written requests are to be addressed to: Your monthly payment is a combination of capital and interest, evenly distributed in monthly installments over the life of your loan. If you are unsure of the amount of your payment, it is available as part of your account data in your online or mobile banking profile. Your monthly payment is also on the first page of your signed loan agreement.

Sign in with your reference number and sign your credit agreement. You can settle your contract at any time.